Frequently Asked Questions
shipping
shipping
How much is shipping?
Shipping to New Zealand
STANDARD DELIVERY
- $9.00 flat rate for garments and yarn anywhere in New Zealand.
- All deliveries will take 1-3 working days.
- Delivered by Courier Post.
STANDARD DELIVERY
- $19.00 flat rate for garments (excludes yarn) anywhere in Australia.
- All deliveries will take 5-12 working days.
- Delivered by AUSTRALIA POST, trackable
- Australian GST will be paid by The Wool Company at the border in accordance with the new Australian tax laws.
- $25.00 flat rate for garments (excludes yarn) anywhere in Australia.
- All deliveries will take 3-5 working days to urban areas.
- Delivered by DHL trackable
- GST will be paid at the border in accordance with the new Australian tax laws.
- $29.00 flat rate for garments (excludes yarn) to all countries we ship to.
All deliveries will take 5-10 working days. - Delivered by NZ Post by International Air. Non- signature. Trackable to USA under 2kg's.
- Any additional taxes and duties incurred are not the responsibility of The Wool Company.
Yarn Shipping Costs:
Yarn is shipped on a weight basis.
Yarn is shipped on a weight basis.
| Weight | Australia | Rest of World | ||
| Up to 1 kg | $19.00 | $29.00 | ||
| 1.1 to 2 kg | $25.00 | $53.00 | ||
| 2.1 to 3 kg | $35.00 | $76.00 | ||
| 3.1 to 4 kg | $44.00 | $103.00 | ||
| 4.1 to 5 kg | $50.00 | $133.00 | ||
| 5.1 to 6 kg | $56.00 | $140.00 | ||
| 6.1 to 7 kg | $63.00 | $187.00 | ||
| 7.1 to 8 kg | $70.00 | $214.00 | ||
| 8.1 to 9 kg | $77.00 | $241.00 | ||
| 9.1 to 10 kg | $85.00 | $267.00 | ||
| 10 kg | Maximum per order | Maximum per order |
How long will my order take to arrive?
New Zealand
All deliveries will take 1-3 working days.
Australia
All deliveries will take 3-7 working days.
Rest of World
All deliveries will take 7-15 working days
All deliveries will take 1-3 working days.
Australia
All deliveries will take 3-7 working days.
Rest of World
All deliveries will take 7-15 working days
